Digital Twin Provider
About the Customer
This tech outfit zeroes in on developing and promoting BIM (Building Information Modeling) technology. They offer BIM-powered digital solutions to firms operating in the construction sector.
Project Background
Alongside building and spreading BIM tech, the company also put together skills training courses and delivers online training services.
The Problem
Learners and trainers fed back that the live-stream sessions lacked real interaction. Whenever a student hit a snag, the instructor had no way to hop onto the student's machine remotely to sort things out.
Once a training session wrapped up, students were left without any way to practise independently. Trainers couldn't gauge how well participants were absorbing the material, which dragged down the overall training results.
The instructor pool mixes both full-time staff and part-time educators, throwing up hurdles for team management and course organisation.
The Solution: DaDesktop Cloud Desktop
DaDesktop draws on the parent company's two decades of high-calibre IT training know-how. It's a cloud desktop tool crafted from the ground up for teaching. Every single feature is geared towards training requirements.
Key features
Works in a browser: Students and instructors simply fire up a web browser to dive in. No installations needed. Runs smoothly on basic hardware, keeping costs down for learners.
One-click clone: After the instructor configures the software and setup required for a class, they can push that exact environment onto every student's cloud desktop in a flash.
Remote help: The instructor gets a full view of each student's screen. The moment someone gets stuck, the trainer can jump in, take remote control, and walk them through the fix live.
Global data centres: Lets users from different nations and regions all join the same training class seamlessly.
Flexible and dynamic: You're free to add or drop participants whenever needed, and tweak cloud desktop specs on the go.
Permission management: Admins can effortlessly define instructor and student access levels for centralised control.
Results
With DaDesktop in play, both trainers and learners have shared glowing feedback. The processes of setting up courses and joining sessions became a much smoother ride for everyone involved.
The one-click clone function saves mountains of time for instructors and support crews. Set things up just once, then reuse the configuration across countless training runs. Instructors are now free to concentrate on crafting richer courses, teaching, and fielding questions.
The session recording and data analysis tools give trainers clear insight into how students are progressing. This provides valuable pointers for refining courses and sharpening their teaching approach.
After moving training over to DaDesktop, course satisfaction scores climbed to 95%.